TalkToCRM

Support

Need help with TalkToCRM? We're here for you.

Contact us

Email us at [email protected] and we'll get back to you within one business day.

Setup guides

Frequently asked questions

How do I connect my CRM?

Go to Settings > Integrations in TalkToCRM and click "Connect" next to your CRM provider. You'll be redirected to authorize the connection via OAuth. Once authorized, your CRM is ready to receive call summaries.

Which CRMs are supported?

TalkToCRM integrates with HubSpot, Salesforce, and Pipedrive. All CRM integrations are included on every plan, including Starter.

How does transcription work?

Record your calls directly in TalkToCRM or upload audio files. Our AI transcription engine processes the audio and generates an accurate transcript. The transcript is then enriched with summaries, key topics, action items, and follow-ups.

How do I manage my team?

Go to Settings > Team to invite team members via email. Team members share the same CRM connection and can view each other's recordings and summaries within the organization.

What happens when I reach my plan limits?

You'll receive a notification when you're approaching your monthly limits. Once a limit is reached, that feature pauses until the next billing cycle. You can upgrade your plan at any time to increase your limits.

Can I sync call summaries automatically?

Yes. In your CRM integration settings, configure the sync destination (notes, tasks, or both) and the task mode (individual or grouped). Once configured, matched conversations sync to your CRM automatically.